TopX — Privacy & Data Protection

TopX Privacy Policy — How Your Personal Data Is Protected

At TopX, every piece of your data is treated like a valued asset in our care. This page clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: 1 January 2026
Key Highlights at a Glance

How does TopX protect your privacy?

Here are six key points to know before reading the full policy

Best-in-Class Encryption

TopX uses bank-grade 256-bit SSL encryption. Every piece of data you send travels through a fully secure tunnel — no one can intercept it in transit.

Never Sold to Third Parties

TopX never sells your personal data to advertisers or any third party. Your data belongs to you — that is TopX's firm commitment.

Your Control Over Your Data

At TopX, you can view, correct, or request deletion of your data at any time. Your rights are fully protected.

Minimal Data Collection Policy

TopX only collects information that is genuinely necessary to provide the service. No unnecessary data is gathered.

Regular Security Audits

TopX's systems are audited by external cybersecurity experts every three months. Any vulnerabilities found are resolved immediately.

Option to Opt Out of Marketing

If you no longer wish to receive promotional emails or messages from TopX, you can opt out at any time with no hassle.

About This Privacy Policy

This Privacy Policy applies to TopX (topx.bar) and all its services. By creating an account or using our services, you agree to this policy. We have written everything in plain, easy-to-understand language so you can truly know what is happening — no complex legal jargon.

1. What Information Do We Collect?

What Information We Collect

TopX collects two types of information from you — what you provide directly and what is gathered automatically:

Information you provide directly:

  • At registration: full name, date of birth, email address, and mobile number.
  • KYC Verification: National ID or passport number and photo.
  • At payment: bKash/Nagad/Rocket number (required for transaction processing).
  • When contacting support: your messages and details of any complaints.

Automatically Collected Data:

  • IP address, browser type, and device information.
  • Which pages you visited on TopX, how long you stayed, and which games you played.
  • Login times and activity history.
Minimal Data Policy

TopX never asks for unnecessary information. Only the minimum data required to provide the service is collected.

2. Why Is This Information Collected?

Why We Collect This Information

TopX collects your information only for defined purposes. Each piece of data has a clear reason behind it:

Types of Data Why It Is Needed
Name & Date of BirthIdentity Verification & Age Confirmation
Email & MobileSending account communications and security codes
Payment InformationDeposit & Withdrawal Processing
IP AddressFraud Prevention & Security
Gaming HistoryPersonalized Experience & Dispute Resolution
Cookie DataImproving Site Performance

3. Who Is This Information Shared With?

Who We Share Your Data With

This is the question most people ask — does TopX share your data with anyone? The short answer is no, TopX does not sell your data. However, it may be shared in certain specific situations:

  • Payment Processors: bKash, Nagad, or other payment gateways receive only the information needed to complete your transaction.
  • Game Provider: Companies like Pragmatic Play and NetEnt use limited data to operate their games.
  • Legal Authorities: TopX is required to share information with authorities in the event of a court order or valid legal claim.
  • AML Verifier: To comply with anti-money laundering regulations.
What topx Never Does

TopX never sells or transfers your data to advertising companies, data brokers, or unrelated third parties.

4. Cookies & Tracking Technologies

Cookies & Tracking Technologies

TopX uses cookies to enhance your experience. Cookies are small text files stored in your browser. TopX uses four types of cookies:

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect how topx functions.

5. How Long Is Your Data Retained?

Data Retention Policy

TopX does not retain your data indefinitely. Specific retention periods apply to each type of information:

  • Account Information: For as long as the account is active and up to 5 years after closure.
  • Transaction Records: Retained for a minimum of 7 years to comply with financial regulations.
  • Gaming Log: 2 years for dispute resolution and audit purposes.
  • Support Messages: 1 year, after which it is deleted.
  • Inactive Accounts: If inactive for 3 years, a secure data deletion process is initiated.

6. What Security Measures Does TopX Take?

Security Measures

TopX follows the highest industry standards to protect your data. The core layers of our security include:

  • TLS 1.3 / SSL 256-bit: All communications are encrypted. Your password and payment details are completely unreadable to any outside party.
  • Two-Factor Authentication (2FA): An additional OTP check at login — making it much harder for anyone to hack your account.
  • Password Hashing: No TopX employee can view your password — it is bcrypt encrypted.
  • Regular Penetration Testing: System testing by external cybersecurity experts every 3 months.
  • 24/7 Monitoring: 24/7 automated security monitoring.
  • Data Backup: Secure off-site backups — your data is never at risk of being lost.
What You Should Do

TopX provides strong security, but make sure your account password is strong and never share it with anyone. If you notice any suspicious activity, contact TopX Support immediately.

7. Your Rights Regarding Your Information

Your Data Rights

At TopX, you have full control over your data. Here is what you can do:

👁️
Right of Access

You can request to view what information TopX holds about you.

✏️
Right to Rectification

If any of your information is incorrect, you can request a correction.

🗑️
Right to Erasure

You may request deletion of your data under certain conditions.

⏸️
Right to Restrict Processing

You can request that we stop using your data for specific purposes.

📦
Right to Data Portability

You can request an export of your data in a standard format.

🚫
Right to Object

You can opt out of your data being used for marketing purposes.

To exercise any of these rights, contact the TopX support team. We aim to respond within 30 days.

8. Protection of Minors' Data

Protection of Minors

TopX strictly does not serve anyone under 18 or collect their data. Age is verified at registration, and KYC is conducted if there is any doubt.

If a minor accidentally registers on TopX and we become aware of it, the account will be closed immediately and all collected data will be deleted.

For Parents

If your child has accidentally used TopX, please contact our support team — we will take immediate action.

9. Third-Party Links & Services

Third-Party Links & Services

TopX uses certain third-party services (such as game providers and payment gateways). These third parties have their own privacy policies, and your interactions with them are governed by those policies.

TopX carefully selects its third-party partners and shares only the data strictly necessary to deliver the service. TopX is not responsible for the privacy policies of those third parties.

10. Changes to the Privacy Policy

Policy Updates

TopX may update this Privacy Policy from time to time. When changes occur:

  • The "Last Updated" date on this page will be changed.
  • For significant changes, a notification will be sent to your registered email or displayed on the platform.
  • Continued use of topx after any changes means you accept the updated policy.

If you have any questions, contact the TopX support team — support email: [email protected] (plain text, not clickable).

Current Version

This Privacy Policy was last updated on January 1, 2026, and takes effect on the same date.

🔒 TopX — Your Privacy Is Our Responsibility

Register at TopX — enjoy safe and privacy-compliant gaming

You have read our Privacy Policy — now join TopX with confidence. Your data is completely safe.

Please Note

TopX is for ages 18+ only. Please play responsibly.

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