Gaming on TopX should be fun โ not stressful. We believe gaming is a form of entertainment, which is why we've put all the responsible gaming information, tools, and support you need right here.
Responsible gaming means keeping gaming in its proper place. Come to TopX for entertainment โ not as your sole means of making money. When gaming stays purely about fun, it becomes a truly enjoyable experience.
Sometimes, though, gaming habits can slip out of control โ and that's not a sign of weakness; it happens to many people. TopX wants you to recognize those moments early and get the right support.
Responsible gaming means knowing your own limits โ deciding for yourself how much time and money you're willing to spend, and sticking to those decisions. That's what responsible gaming is all about, and TopX is here to support you every step of the way.
Gaming is a form of entertainment โ it should not be your primary source of income. Chasing losses by playing more is a dangerous habit.
You enjoy gaming, keep a cool head when you lose, stay within your budget, and can step away from gaming during family time and work hours.
Chasing losses, lying about gaming, or skipping bills to play โ these are signs you should seek help.
These six responsible gaming tools are available free of charge to all TopX members
Decide in advance how long you'll play each day. TopX will alert you when your set time is reached, and your session will end automatically.
Set your own daily, weekly, or monthly deposit cap. Reducing your limit takes effect immediately, but increasing it requires a 24-hour waiting period.
If you lose a set amount, TopX will automatically remove you from the game. This is your most effective defense against chasing losses.
Need a short break? TopX lets you take a cooling-off period ranging from 24 hours to 6 weeks, during which your account will be locked from gaming.
Need a longer break? Take a full self-exclusion ranging from 6 months to 5 years. During this period, your account cannot be reactivated.
If you ever run into problems related to gaming, TopX's Bangla-language support team is available around the clock โ our goal is to help, not to judge.
Answer these questions honestly. If more than three of your answers are "Yes," consider speaking with the TopX support team or taking a break.
Have you spent more than your budget on gaming or borrowed money to play?
Have you placed larger bets to try to recover money you've lost?
Have you lied to family or friends about your gaming?
Have you skipped work, studies, or family responsibilities to play?
Do you feel restless or irritable when you're not gaming?
Have you tried to stop gaming repeatedly but been unable to?
Are you experiencing stress, anxiety, or depression because of gaming?
Have you ever played using money set aside for bills or essential expenses?
Your gaming habits are healthy and under control. Use TopX's safety tools to keep it that way.
There are a few things that need attention. Use TopX's limit tools and consider taking a break.
This is not a sign of weakness โ reaching out for help takes courage. Contact the TopX support team or take a self-exclusion.
Log In โ Log in to your TopX account.
Account Settings โ Click the profile icon in the top-right corner.
Find the "Responsible Gaming" section โ Easily accessible from the menu.
Choose your preferred limit โ Time, BDT, or loss limits.
Enter the Amount and Confirm โ The limit takes effect immediately.
You will receive an email confirmation โ As proof of the limit you have set.
Set a session timer. Auto logout when time is up.
Set a deposit limit โ you will not be able to deposit beyond that amount.
Set a loss limit โ your session ends once you reach a set loss threshold.
Take a cooling-off period โ from 24 hours up to 6 weeks.
Letting someone close to you know creates accountability โ they can help keep an eye on your gaming habits.
When you win, withdraw a portion. It's wise not to stake all your winnings again.
Take at least one day off from gaming every week. Spend time on other hobbies and with your family.
Substance use impairs your judgment. Avoid gaming while under the influence.
If you run into any issues, reach out to TopX support. Asking for help is not weakness โ it's courage.
TopX strictly does not serve anyone under the age of 18. Age is verified at registration, and identity documents may be requested if there is any doubt.
Parents should enable parental controls on home computers and mobile devices to prevent children from accessing online gaming sites. Any TopX account found to belong to a minor will be closed immediately.
Allowing minors to use a TopX account, opening an account in their name, or encouraging them to gamble is strictly prohibited.
Age is strictly verified during registration and KYC.
Unusual gaming patterns are detected and flagged with a warning.
Responsible gaming information and messages are shared regularly.
Our support team is trained in responsible gaming.
Gaming addiction is a recognized condition, and effective treatment is available. TopX's support team can point you toward the right help, and you can seek assistance in complete confidence.
All the responsible gaming tools, Bangla-language support, and transparent gaming experience you need โ all in one place at TopX.